Plano Heat Pump Repair & Replacement | 24/7 Emergency HVAC β NATE-Certified
Need fast, expert heat pump repair or replacement in Plano, TX? Our NATE-certified, EPA-licensed HVAC pros deliver same-day and 24/7 emergency service on all brandsβrepairs, diagnostics, and high-efficiency SEER2 upgrades. We handle permits, Oncor rebates, and 25C tax credit paperwork, and offer financing with free estimates on replacements. Call now or schedule online for priority service today.
What Is a Heat Pump? How It Works
Heating and cooling in one system
A heat pump is an HVAC system that provides both heating and cooling for your home. Unlike traditional systems that need separate units, a heat pump handles everything year-round. It moves heat rather than creating it, making it very energy efficient.
Core components: compressor, air handler, thermostat, refrigerant
Your heat pump has four main parts. The compressor pumps refrigerant through the system. The air handler moves conditioned air through your home. The thermostat controls temperature settings. Refrigerant absorbs and releases heat as it cycles through.
Air-source vs. ductless mini-split vs. dual-fuel systems
Air-source heat pumps connect to your existing ductwork. Ductless mini-split heat pumps mount on walls without ducts. Dual-fuel systems pair a heat pump with a gas furnace for extreme cold days.
Reversing valve, defrost cycle, and refrigerant flow
The reversing valve switches your system between heating and cooling modes. The defrost control board prevents ice buildup in winter. Refrigerant like R-410A, R-32, or R-454B flows through copper line sets to transfer heat.
Inverter/variable-speed compressors and ECM blower motors
Modern inverter compressors adjust speed to match your comfort needs. ECM blower motors save energy while providing better airflow. These technologies work with smart thermostats like Nest and Ecobee for maximum comfort. Variable-speed units can extend comfort and reliability, typically lasting 12-15 years in North Texas with proper maintenance.
Call us for same-day service in Plano and surrounding areas!
Equipment down? Product at risk?
Available 24/7 β’ Licensed & Insured β’ Free Estimates on Replacements
Signs You Need Heat Pump Repair
Weak airflow or uneven temps
Short cycling or constant running
Ice on outdoor unit/defrost issues
Breaker trips, error codes, burning smells
Unusual noises (grinding, squealing, banging)
Insufficient heating or cooling
If rooms stay too hot or cold despite running the system, your heat pump needs attention. This often means low refrigerant, a failing compressor, or airflow problems.
Short cycling or constant running
Heat pumps that turn on and off frequently or run non-stop have problems. Issues include wrong thermostat settings, dirty filters, or failing capacitors.
Unusual noises or odors
Grinding, squealing, or banging sounds mean mechanical problems. Burning smells indicate electrical issues that need immediate attention.
Frozen outdoor unit/defrost issues
Ice on your outdoor unit signals defrost control board problems or refrigerant leaks. This reduces efficiency and can damage your compressor.
Higher energy bills
Sudden spikes in electric bills often mean your heat pump works harder than normal. Regular maintenance and timely repairs keep costs down.
Breaker trips, error codes, or thermostat alerts
Electrical problems cause breakers to trip. Modern thermostats show error codes when something fails. Don't ignore these warnings.
Uneven temperatures or weak airflow from vents/heads
Some rooms staying warmer or cooler indicates ductwork issues or system imbalance. Our technicians perform static pressure and duct leakage testing to find problems.
Heat Pump Repair in Plano: Diagnostics & Common Fixes
Diagnostic and troubleshooting process
We start every repair with complete diagnostics. Our technicians check refrigerant charge, test electrical components, and measure airflow to find the exact problem.
Common repairs: compressor, refrigerant leaks, capacitors, defrost boards, thermostats, air handler issues
We fix all heat pump problems. Common repairs include replacing contactors, capacitors, and fan motors. We repair refrigerant leaks, replace defrost control boards, and fix air handler issues. Heat pumps typically last 12-15 years in North Texas with proper maintenance.
Electrical Repairs (Contactors, Capacitors, Fan Motors, Control Boards)
Electrical problems need EPA-certified technicians. We safely repair or replace failed components while checking breaker sizing and adding surge protection.
Refrigerant Leak Repair & Recharge (R-410A, R-32, R-454B) + Filter Drier
Using advanced leak detection tools, we find and fix refrigerant leaks. We evacuate systems properly, replace filter driers to protect the compressor and meet manufacturer warranty requirements, and recharge with the correct refrigerant type.
Reversing Valve & TXV Service
Stuck reversing valves prevent mode changes. Failed thermostatic expansion valves (TXV) cause poor cooling. We repair or replace these critical components.
Condensate drain cleaning and pan/float switch fixes
Clogged condensate drains cause water damage. We clean drains, repair pumps, and replace float switches to prevent overflow.
24/7 Emergency Heat Pump Repair in Plano & North Dallas
What Qualifies as an Emergency and ETA Communication
No heat in winter, no cooling in summer, electrical burning smells, or water leaks are emergencies. We prioritize these calls and provide ETAs with updates if delays occur.
After-Hours Fees and Temporary Cooling/Heating Options
After-hours diagnostic fees apply for night and weekend emergencies. Diagnostic fees may be credited toward repairs if you proceed with service. We offer portable units for extended repairs when available to keep you comfortable.

Heat Pump Replacement & SEER2/HSPF2 Upgrades
When to replace vs. repair
Heat pumps over 10 years old often cost more to repair than replace. If repair costs exceed 50% of replacement value, upgrading makes sense. New SEER2/HSPF2 ratings save money long-term.
Manual J/S/D Sizing, Static Pressure & Duct Leakage Verification
Proper sizing matters. We perform Manual J load calculations to determine the exact size needed. Manual S and D calculations ensure proper duct sizing. We verify static pressure and duct leakage for optimal performance.
Variable-Speed Inverter Models & ECM Blowers
Variable-speed compressors adjust output for consistent temperatures and humidity control. ECM blower motors provide better airflow while using less energy. They run quieter and last longer than single-stage models.
Dual-Fuel (Heat Pump + Gas Furnace) Options
Dual-fuel systems automatically switch between heat pump and gas furnace for optimal efficiency. Perfect for Texas weather extremes.
SEER2/HSPF2/EER2 ratings explained
These ratings measure efficiency. Higher numbers mean lower electric bills. EER2 reflects performance at 95Β°Fβimportant for Plano summer load and utility savings. We explain how each rating affects your specific situation in Plano's climate.
Replacement steps: removal, install, commissioning
We safely remove old equipment, install new systems to manufacturer specifications, and commission for optimal performance. We replace or flush line sets as required and install a new filter drier to protect the compressor and meet manufacturer warranty requirements.
Energy Rebates & Tax Credits
Oncor Incentives for High-Efficiency Heat Pumps
Oncor offers rebates for SEER2 16+ heat pumps ranging from $300-$3,000 depending on efficiency ratings. Higher efficiency ratings receive larger rebates. Visit Oncor's rebate program page to estimate your savings.
Federal Tax Credits (25C/IRA) and Paperwork Help
Federal tax credits cover up to 30% of costs for qualifying high-efficiency systems. We provide all documentation needed for tax filing and help with paperwork submission.
Permits & Code Compliance β City of Plano & Collin County
Plano requires permits for heat pump replacements. We handle the entire permit process, ensure ACCA Manual J/S/D documentation meets code requirements, verify energy code and SEER2/HSPF2 compliance, and schedule all City of Plano inspections for you.
Ductless Mini-Split Heat Pumps (Mitsubishi, Daikin & More)
We service and install all mini-split brands including Mitsubishi Electric and Daikin. Single-zone systems cool one area while multi-zone systems handle up to eight rooms. Professional installation ensures proper drainage, hidden line sets, and whisper-quiet operation with room-by-room comfort control.
Brands We Service & Install (Trane, Carrier, Lennox, Goodman, Daikin, Mitsubishi)
We're authorized dealers for Trane, American Standard, Carrier, Bryant, Lennox, Goodman, Amana, Daikin, Mitsubishi Electric, Rheem, Ruud, York, Payne, Heil and more. No matter your current brand, our factory-trained technicians have the expertise to fix it right.
Financing, Free Estimates & Repair Warranties
Get free estimates on all replacement systems. We offer 0% promotional APR for qualified buyers with low monthly payment plans. All repairs include a 1-year workmanship warranty on labor and 90-day minimum warranty on parts. New installations include manufacturer warranties up to 10 years plus our extended labor warranty options.
π° Save Money with Rebates & Financing
Take advantage of Oncor rebates, federal tax credits, and our financing options!
Cost Factors & Pricing
System size and SEER2/HSPF2 rating
Ductwork modifications and controls/thermostats
Electrical upgrades (breaker/surge protection)
Brand/technology (single-stage vs. variable-speed)
Rebates, tax credits, and financing terms
Repairs typically range from $150-$1,500 depending on the problem. Replacements cost $3,500-$8,000+ based on system size and efficiency. We provide free replacement estimates with all options explained clearly.
What to Expect: Repair or Replacement Process
Arrival window and diagnosis: 2-hour arrival windows with 30-minute advance call. Complete system diagnosis and written estimate.
Upfront, written estimate: Clear pricing with all costs shown. No hidden fees or surprise charges.
On-truck parts repair or schedule replacement: Most repairs complete same-day with stocked parts. Replacements typically install next day.
Testing, commissioning (superheat/subcooling, airflow): Verify proper refrigerant charge, airflow, and system performance to manufacturer specs.
Cleanup, walkthrough, and warranty registration: Complete cleanup, system operation review, and warranty registration for your protection.
Why Plano Homeowners Choose Us
β Local, fast response - same-day service throughout Plano
β Transparent pricing - written estimates before work begins
β Quality parts and workmanship - manufacturer-approved components
β Customer-first service - satisfaction guaranteed
β 5-star reviews - trusted by your Plano neighbors
β Well-stocked trucks - faster repairs without waiting
β NATE-certified technicians - expert diagnostics and repairs
β Licensed and insured - complete protection for your home
Frequently asked questions
How much does heat pump repair or replacement cost in Plano, TX?
Repairs typically range from $150-$1,500 depending on the problem. Replacements cost $3,500-$8,000+ based on system size and efficiency. We provide free replacement estimates.
How do I know if my heat pump needs to be repaired or replaced?
Consider replacement if your system is over 10 years old, needs frequent repairs, or repair costs exceed 50% of replacement value. Rising energy bills also signal replacement time. Heat pumps typically last 12-15 years in North Texas with maintenance.
What is the typical turnaround time for heat pump repairs in Plano?
Most repairs complete same-day since our trucks carry common parts. Complex repairs or special parts may take 1-2 days. Replacements typically install next day after approval.
Are your technicians certified and insured for heat pump services?
Yes. All technicians are licensed, insured, EPA-certified, and many hold NATE certification. We're factory-authorized for major brands.
Do you offer emergency or same-day repair services?
Yes. We provide 24/7 emergency service and same-day repairs when possible. Call anytime for immediate assistance.
What are the benefits of replacing an older heat pump system?
New systems offer 30-50% energy savings, quieter operation, better comfort control, and reliability. Smart thermostat compatibility adds convenience.
Are there any rebates or incentives for installing a new heat pump in Plano?
Yes. Oncor offers utility rebates from $300-$3,000. Federal tax credits provide up to 30% back on qualifying systems. We help with all paperwork.
What should I expect during the repair or replacement process?
Expect professional technicians who explain everything clearly. Repairs take 1-3 hours typically. Replacements finish in one day including permits and testing.
Can I schedule a diagnostic visit before committing to repairs?
Yes. We offer diagnostic visits to identify problems. You receive written estimates before any work begins.
What warranties do you provide on new heat pump installations?
New installations include manufacturer warranties up to 10 years on parts plus our labor warranty. Extended warranties available.
Do you waive the diagnostic fee if I approve the repair?
Diagnostic fees may be credited toward repairs when you proceed with recommended service. Ask our dispatcher about current policies.
What repair warranty do you provide on parts and labor?
All repairs include a 1-year workmanship warranty on labor and minimum 90-day warranty on parts. Many parts carry longer manufacturer warranties.
Can you match or beat a competitor's written quote for a comparable system in Plano?
Yes, we'll review any written quote for comparable equipment and installation. We often beat competitor pricing while maintaining quality standards.
Will a heat pump keep my home warm during Texas cold snaps?
Yes. Modern heat pumps work efficiently even below freezing. Dual-fuel systems add gas backup for extreme cold.
Do you service ductless mini-split heat pumps and dual-fuel systems?
Yes. We repair, maintain, and install all heat pump types including ductless mini-splits and dual-fuel hybrid systems.
What financing options are available for a new heat pump in Plano?
We offer multiple financing options including 0% promotional rates for qualified buyers. Monthly payments make upgrades affordable.
Additional Resources
24/7 Emergency Service β’ Free Estimates β’ Licensed & Insured β’ NATE-Certified Technicians
Don't let heat pump problems disrupt your comfort. Call now for same-day service in Plano, TX!
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