Plano 24/7 Emergency Refrigeration Repair | Commercial & Residential (60-90 Min ETA)

Units & Brands We Service (Commercial and Residential)

Walk-Ins, Reach-Ins, Display Cases, Prep Tables, Ice Machines, Undercounter, Glycol

Our team handles all commercial refrigeration and residential refrigeration systems including:

• Walk-in coolers and walk-in freezers

• Reach-in coolers and display cases

• Prep tables and undercounter refrigerators

• Ice machines and blast chillers

• Glycol chillers and specialized cooling systems

• Residential: built-in Sub-Zero, wine fridges, garage freezers, undercounter units, smart/home integrated controls

Brands: True, Traulsen, Hoshizaki, Manitowoc, Scotsman, Sub-Zero, Copeland, Danfoss, Sporlan

We're factory-trained on major brands including True, Traulsen, Hoshizaki, Manitowoc, Scotsman, and Sub-Zero. Our technicians also work with components from Copeland, Emerson, Danfoss, and Sporlan.

Pricing, After-Hours Fees, and Warranty

Upfront, Itemized Estimates Before Work Begins

No surprises - we provide clear, written estimates detailing all costs before starting repairs. Cost factors include:

• Diagnostic fee

• Labor rate (standard and after-hours)

• Parts availability (OEM vs. universal)

• After-hours multiplier

• Refrigerant and recovery fees

After-Hours & Holiday Rates — What to Expect

Emergency rates apply outside normal business hours. After-hours emergency fees apply for nights, weekends, and holidays. We explain all fees upfront so you can make informed decisions.

Written Parts-and-Labor Warranty Details

Every repair includes our comprehensive warranty: 12-month parts / 90-day labor standard, with longer coverage available on OEM compressors. All warranties are provided in writing with your invoice.

Protect your inventory and avoid costly downtime with immediate service.

Temporary Product-Saving Options

While waiting for repairs, we can help arrange dry ice delivery (use 10-20 lbs of dry ice per 24 cu. ft. for 24 hrs with safe handling), portable coolers, or rapid pull-down procedures to save your inventory. We'll help you prioritize high-value inventory for protection.

Payment Options & Financing

We accept multiple payment methods and offer flexible options:

• Major credit cards (Visa/MasterCard/AmEx)

• ACH bank transfers

• Net terms for qualified commercial accounts

• Financing available for high-ticket compressor/case repairs

Food Safety & Compliance

HACCP, FDA Food Code, ASHRAE Best Practices

We understand HACCP protocols and FDA Food Code requirements. Our repairs help maintain regulatory compliance and protect public health. We align with current DOE/ASHRAE efficiency best practices, and our upgrades (EC fan motors, TXV/EEV tuning, door gaskets, clean coils) can lower kWh consumption and improve temperature recovery times.

Remote Temperature Monitoring & Data Logging

We install remote monitoring systems that alert you to problems before they become emergencies, ensuring continuous compliance with food safety regulations.

We provide same-day service throughout:

• Plano, TX and Frisco, TX

• Allen, TX and McKinney, TX

• Richardson, TX and Garland, TX

• Carrollton, TX and The Colony, TX

• Addison, TX and surrounding areas

Service Area: Plano, Frisco, Allen, McKinney & Nearby Cities

After the Emergency: Maintenance & Replacement Guidance

Scheduled Maintenance Plans (Coil Cleaning, Gaskets, Defrost Optimization)

Following emergency repairs, we recommend a preventive maintenance plan including regular coil cleaning, gasket replacement, and defrost schedule optimization. Prevent future emergencies with our customized maintenance programs designed for your specific equipment.

Repair vs. Replacement (Age, Efficiency, Downtime ROI)

We provide honest advice about whether repair or replacement makes sense based on equipment age, energy efficiency standards, and your ROI calculations considering downtime costs and operational efficiency.

Commercial Refrigeration Systems & Industries We Serve

Restaurants, Cafes & Bars

We understand the critical nature of kitchen refrigeration. From prep tables to walk-ins, we keep your food service operation running.

Grocery & Supermarkets

We service large-scale display cases, walk-in coolers, and frozen food systems to protect your inventory investment.

Convenience Stores & Gas Stations

Quick response for reach-in coolers and beverage systems keeps your customers happy and sales flowing.

Hotels, Catering & Event Venues

We ensure your hospitality refrigeration meets guest expectations and event deadlines.

Medical, Labs & Florists

Critical temperature control for vaccines, specimens, and delicate flowers requires immediate expert attention.

Don't let refrigeration problems cost you money. Get expert help now!

Frequently asked questions

How fast can you respond to an emergency refrigeration repair call in Plano, TX?

We typically arrive within 60-90 minutes for emergency calls in Plano and surrounding areas. Our 24/7 dispatch center ensures the nearest available technician responds immediately.

What types of refrigeration systems do you service in emergencies?

We service all commercial and residential systems including walk-ins, reach-ins, display cases, ice machines, prep tables, and specialty cooling equipment.

How is emergency refrigeration repair priced and what affects the cost?

Pricing includes a diagnostic fee, labor charges, and parts costs. After-hours rates apply for nights and weekends. System complexity and required parts affect final costs.

Are your technicians EPA-certified for refrigerant handling?

Yes, all technicians hold EPA Section 608 certification and follow proper refrigerant management protocols.

What are the risks of delaying emergency refrigeration repair?

Delays can cause product loss, food safety violations, increased repair costs, and potential regulatory fines.

Do you offer warranties or guarantees on repairs?

Every repair includes our written parts and labor warranty (12-month parts / 90-day labor standard) plus a satisfaction guarantee.

How do I know if my refrigeration issue is an emergency?

If temperatures are rising above safe levels, you hear unusual noises, see ice buildup, or the system won't run, call immediately.

What should I do before the technician arrives?

Before our technician arrives:

• Move perishables to backup cooling if available

• Note current temperatures and any error codes

• Clear access to the unit

• Avoid power cycling the system

• Prepare model and serial numbers

Do you service all major brands and models?

Yes, we're trained on all major manufacturers including True, Traulsen, Hoshizaki, Manitowoc, and many others.

Can regular maintenance help prevent refrigeration emergencies?

Absolutely. Preventive maintenance catches problems early and reduces emergency breakdowns by up to 75%.

Do you service walk-in coolers/freezers and grocery display cases in Plano?

Yes, we specialize in all commercial refrigeration including walk-ins, display cases, and large grocery systems.

Is there an after-hours or holiday emergency fee?

Yes, emergency rates apply outside normal business hours. We provide exact pricing before starting work.

Can you retrofit older R-22 or R-404A systems to low-GWP refrigerants?

Yes, we offer complete retrofit services to modern, environmentally-friendly refrigerants like R-448A and R-449A.

Do you waive the diagnostic fee if I approve the repair?

Yes, we typically waive the diagnostic fee when you approve the recommended repairs. Ask our dispatcher for current promotions.

Can you provide temporary refrigeration (portable coolers or loaner units) during repairs?

Yes, we can arrange portable coolers, loaner units, or dry ice delivery to protect your inventory during extended repairs.

Are you TDLR-licensed and insured in Texas? What is your license number?

Yes, we are fully TDLR-licensed (License #[INSERT LICENSE NUMBER]) and carry comprehensive insurance coverage for your protection.

EPA-certified technicians • Same-day service • Upfront pricing • Parts warranty

Serving Plano, TX and all surrounding communities!

Don't Let Refrigeration Failure Cost You Money!

Resources

• EPA Section 608 Refrigerant Management

• ASHRAE Refrigeration Technical Resources

• ACCA Industry Standards