Commercial Refrigeration Repair in Plano, TX | 24/7 Walk‑In & Ice Machine Service

Refrigeration Units We Repair: Walk‑Ins, Reach‑Ins, Ice Machines, Display Cases

Walk‑In Cooler/Freezer Repair & Gasket/Defrost Service

Keep your walk-in cooler and freezer running at peak performance with expert repair and preventive maintenance services.

Reach‑In Repair (True, Traulsen, Turbo Air)

We service all brands of reach-in units, including True, Traulsen, and Turbo Air models.

Commercial kitchen appliances

From prep tables to undercounter refrigerators, we keep your kitchen equipment running smoothly.

Display cases & merchandisers

Maintain optimal product presentation with properly functioning display cases and merchandisers.

Industrial refrigeration units

Large-scale cooling solutions serviced by experienced technicians who understand complex systems.

Ice Machine Repair (Hoshizaki, Manitowoc, Scotsman)

Fast ice machine repair to restore production and meet your business demands.

Undercounter & prep tables

Essential kitchen equipment kept at proper temperatures for food safety compliance.

Beer & beverage coolers, back bar fridges

Keep drinks cold and customers happy with reliable beverage cooler repair services.

Floral coolers & deli cases

Specialized cooling for delicate products that require precise temperature control.

Medical & Pharmacy Refrigeration (Logs, Alarms, Calibration)

Critical temperature management for medical and pharmacy refrigerator systems with NIST‑traceable probes, calibrated data logging, alarm verification, and documented temperature mapping to ensure compliance.

Blast Chillers/Freezers (HACCP Compliance)

Rapid cooling equipment serviced to maintain HACCP compliance and food safety.

Glycol chillers and process cooling systems

Industrial glycol chiller systems maintained for consistent process cooling. Typical applications include breweries, wineries, and manufacturing with controls integration including setpoint stability, pump VFDs, and heat exchanger maintenance.

Our 6‑Step Refrigeration Service Process (EPA/ACCA/AHRI Aligned)

1. Diagnose and temperature checks

2. Leak detection

3. Component repair/replacement

4. Evacuation/charging with micron verification

5. Controls calibration and performance verification

6. Documentation and next steps

Initial assessment and temperature checks

Every service call starts with thorough temperature control diagnostics.

Leak Detection (Electronic/UV), Nitrogen Testing & Deep Vacuum

Using electronic and UV dye leak detection methods to find and fix refrigerant leaks. Professional nitrogen pressure testing and deep vacuum with micron gauge verification.

Component repair/replacement (compressor, condenser, evaporator coils, thermostats)

Expert repair or replacement of all major components using OEM parts.

Electrical and control system diagnostics

Complete electrical testing to identify control failures and wiring issues.

Performance verification and temperature control calibration

Ensuring your system maintains proper temperatures after repairs.

Service report and maintenance recommendations

Detailed documentation for your records and compliance needs. We maintain refrigerant recovery logs and leak repair records per EPA recordkeeping requirements and provide sample report deliverables.

TXV/EEV Tuning, Superheat/Subcooling Optimization

Fine-tuning thermostatic expansion valve and electronic expansion valve settings for peak efficiency.

Defrost systems: timers, heaters, sensors, termination checks

Complete defrost system service including defrost heaters and timers.

OEM-quality parts and warranty registration when applicable

All repairs backed by warranty for your peace of mind.

Installation & Replacement: Walk‑Ins, Reach‑Ins, Ice Machines (Plano Permits/TDLR)

Site survey, load calculation, and right-sizing

Proper refrigerator installation starts with accurate sizing for your needs.

Walk-in design/build: panels, doors, gaskets, vapor barrier, flooring

Complete walk-in cooler and freezer construction services.

Permitting and code compliance (City of Plano, TDLR)

We handle City of Plano coordination, health department inspection support, and TDLR permit handling with clear timelines to reduce friction for new installs.

Startup commissioning, controls setup, and performance verification

Professional installation includes complete system commissioning.

Natural refrigerant options (R-290) and low-GWP retrofits

Eco-friendly refrigerant options including R-290, R-134a, R-448A, and R-449A.

Preventive Maintenance Plans (Service Agreements)

What's Included

• Coil cleaning

• Drain/pan flush

• Door gasket/hinge checks

• Defrost verification

• TXV/EEV and superheat/subcooling checks

• Electrical/controls inspection

• Temperature log validation

Service agreements include quarterly or semi-annual visit cadence, priority response, and parts/labor discounts. Enroll online for immediate coverage.

Improved energy efficiency and lower utility costs

Regular maintenance keeps your system running at peak energy efficiency.

Stable temperature control for product safety

Consistent temperatures mean safer products and TFER compliance.

Reduced breakdowns and extended equipment life

Preventive maintenance catches problems before they cause failures.

Documentation to support health and safety compliance

Service agreement documentation helps meet regulatory requirements.

Priority scheduling and proactive part replacements

Maintenance customers receive priority service when issues arise.

HACCP-friendly temperature logs and reporting

Remote monitoring and data logging support your HACCP program.

Why Choose Our Certified Technicians?

EPA Section 608-certified HVAC/R technicians

All technicians hold current EPA Section 608 certification for safe refrigerant handling.

Licensed and insured

Full insurance coverage protects your business during service.

Adherence to ACCA and AHRI best practices

We follow industry standards for quality service every time.

Compliance with local health and safety codes

Stay compliant with Texas Food Establishment Rules and local regulations.

Warranty-backed parts and labor

All work comes with our satisfaction guarantee and warranty protection.

TDLR-licensed Air Conditioning & Refrigeration Contractor

Fully licensed by the Texas Department of Licensing & Regulation.

Local Plano team with rapid dispatch and transparent pricing

No surprises - just honest, upfront pricing from your local team. Diagnostic fees apply to approved repairs. After-hours rates available upon request.

Industries & Facilities We Serve

Restaurants, bars, and commercial kitchens

Grocery, convenience, and liquor stores

Bakeries, delis, and cafes

Hotels, venues, and catering

Floral and specialty retail

Healthcare, labs, and pharmacies

Schools, campuses, and corporate facilities

Refrigerants & Compliance: EPA 608, AIM Act, TFER/HACCP

Support for R-404A, R-134a, R-448A/R-449A, and R-290

AIM Act transition guidance and EPA Section 608 compliance

Food safety alignment: TFER/HACCP practices

Leak detection (electronic/UV dye) and reclaim documentation

Brands We Service (True, Traulsen, Hoshizaki, Manitowoc, Copeland)

True, Traulsen, Turbo Air, Beverage-Air, Delfield

Hoshizaki, Manitowoc, Scotsman (ice machines)

Hillphoenix, Heatcraft, Bohn, Copeland

Energy‑Saving Upgrades & Smart Controls

ECM Fan Motors, LED Case Lighting, Night Curtains

Upgrade to efficient ECM fan motors for lower energy costs.

Gasket and door sweep replacements

Smart controls, data logging, and remote monitoring

Remote Monitoring & Data Logging Setup

Common Refrigeration Problems We Fix in Plano

Insufficient cooling or temperature fluctuations

Ice buildup or excessive frost

Short cycling or frequent on/off

Water leaks and drain clogs

Refrigerant leaks and low charge

High energy usage

Thermostat or control failures

Worn door gaskets and air infiltration

Condenser or evaporator fan issues

Ice machine not making ice or slow production

Noisy operation, vibration, or compressor overheating

Defrost cycle failures and icing on coils

Frequently Asked Questions

How much does commercial refrigeration repair cost in Plano, TX?

Repair costs vary based on the issue and equipment type. We provide upfront pricing before starting any work. Most service calls range from $150-$500, with major repairs like compressor replacement costing more. Diagnostic fees apply but are credited to approved repairs. After-hours rates available upon request.

Do you charge a diagnostic fee, and is it applied to the repair if I approve the work?

Yes, we charge a diagnostic fee which is applied to the repair cost when you approve the work. This ensures you only pay once for the diagnosis when proceeding with repairs.

If you don't have the part on the truck, how fast can you source OEM parts for Plano jobs (same‑day/next‑day)?

Our trucks carry most common parts, but if we need to order, we can typically source OEM parts same-day or next-day through our local supplier network in the Plano area.

Do you offer temporary refrigeration or loaner ice machines to protect inventory during repairs?

We can arrange temporary refrigeration solutions and loaner ice machines through our partner network to protect your inventory during extended repairs. Ask our technician for availability.

What types of refrigeration units do you service?

We service all commercial refrigeration including walk-in coolers, walk-in freezers, reach-in units, ice machines, display cases, and specialty equipment like blast chillers and medical refrigerators.

Do you provide emergency or 24/7 refrigeration repair?

Yes! We offer 24/7 emergency dispatch for urgent refrigeration issues. Our average response time in Plano is 2 hours.

How can I tell if my refrigerator or cooler needs repair?

Watch for temperature fluctuations, ice buildup, unusual noises, water leaks, or high energy bills. These often signal the need for professional service.

What should I expect during a service call?

Our technician will assess your system, check temperatures, diagnose the issue, provide a repair quote, and complete approved repairs. You'll receive a detailed service report.

Are your technicians certified and insured?

Yes, all technicians hold EPA Section 608 certification and we maintain full insurance coverage. We're also TDLR-licensed.

How long does a typical refrigeration service appointment take?

Most repairs take 1-3 hours. Complex issues or major component replacements may take longer.

What are common causes of refrigeration system breakdowns?

Dirty condenser coils, refrigerant leaks, worn door gaskets, failed thermostats, and lack of preventive maintenance are common causes.

How can regular maintenance help lower my refrigeration costs?

Maintenance improves energy efficiency, prevents costly breakdowns, and extends equipment life - saving money long-term.

What warranty or satisfaction guarantee do you offer?

We provide warranty on parts and labor, with specific terms depending on the service. All work is satisfaction guaranteed.

What regulations should I be aware of for commercial refrigeration in Plano?

Key regulations include Texas Food Establishment Rules (TFER), EPA refrigerant requirements, and local health codes.

Do you work on natural refrigerant systems like R-290?

Yes, we service systems using R-290 and other natural refrigerants, plus traditional refrigerants like R-404A and R-410A.

When is it better to replace a unit instead of repairing it?

Consider replacement when repair costs exceed 50% of replacement value, the unit is over 15 years old, or efficiency has significantly declined.

Which brands do you service (True, Traulsen, Hoshizaki, Manitowoc, Turbo Air)?

We service all major brands including True, Traulsen, Hoshizaki, Manitowoc, Turbo Air, Beverage-Air, Scotsman, and more.

Request Service in Plano, Frisco, Allen, McKinney, Richardson

Call for immediate assistance

Need help now? Call our 24/7 emergency line for immediate dispatch.

Request same-day or next-day service online

Schedule service at your convenience through our online booking system.

Serving Plano, TX with rapid response times

Local technicians mean faster service when you need it most.

Service areas: Plano, Frisco, Allen, McKinney, Richardson

Complete coverage throughout North Dallas metro area.

Protect your inventory and keep your business running!

Don't wait for a complete breakdown. Schedule service today.

Request Service Now (24/7 Emergency Available)

Call (469)-625-2116 for immediate assistance

Resources

• EPA Section 608 Refrigerant Management

• AHRI Commercial Refrigeration Resources

• ACCA (Air Conditioning Contractors of America)

• Texas Department of Licensing & Regulation (TDLR) A/C & Refrigeration

• Texas Food Establishment Rules (TFER)